Privacy Policy

Last updated: Jun, 2026

Union Pharmacy Services respects your privacy and is committed to protecting the personal information of our website visitors and mobile app users.

This Privacy Policy explains what information may be collected through our website and the UnionRx mobile app, how it may be used, and the choices available to you.

Information We Collect

When you use unionrx.ca or the UnionRx mobile app, we may collect limited personal information that you voluntarily provide, such as:

  • Your name
  • Email address
  • Telephone number
  • The contents of your message or inquiry
  • Account or login information
  • Prescription refill information submitted through the mobile app
  • Notification preferences

Our website may also automatically collect basic technical information, including:

  • Your IP address
  • Browser and device type
  • General location information
  • Pages visited
  • Date and time of your visit
  • Referring website

This technical information may be used to maintain, secure, and improve the website.

How We Use Information

We may use information collected through the website to:

  • Respond to questions and inquiries
  • Provide information about our pharmacy and services
  • Contact you regarding a request you submitted
  • Improve the content, design, and performance of the website
  • Prevent spam, fraud, misuse, or security threats
  • Meet legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Cookies and Website Analytics

Unionrx.ca may use cookies or similar technologies to support website functions and understand how visitors use the site.

Cookies are small files stored on your device. You may disable or delete cookies through your browser settings, although some website features may not work properly as a result.

Third-Party Services

We may use third-party providers for website hosting, security, analytics, email, or technical support. These providers may process limited information only as necessary to provide their services.

Our website may also contain links to third-party websites. Union Pharmacy Services is not responsible for the content, security, or privacy practices of external websites.

Mobile App Permissions

The UnionRx mobile app may request permission to send notifications or access certain device features when required for an app function. You can manage or disable these permissions through your device settings.

Protecting Your Information

We use reasonable administrative and technical safeguards to protect information submitted through our website and mobile app.

However, no method of internet transmission or electronic storage is completely secure. You should avoid sending confidential medical, prescription, financial, or identification information through ordinary website forms or email.

Retention of Information

We retain website inquiries and related information only for as long as reasonably necessary to respond to your request, operate our business, or meet legal and regulatory requirements.

Your Privacy Rights

You may contact us to:

  • Ask what personal information we hold about you
  • Request a correction to inaccurate information
  • Withdraw consent to certain uses of your information
  • Request deletion of information where permitted by law
  • Ask questions or make a privacy complaint

Some information may need to be retained where required by law or for legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

For privacy questions or concerns, contact:

Union Pharmacy Services
Email: info@unionrx.ca
Website: unionrx.ca